FAQ

Frequently Asked Questions

860 to 865 Turnaround
This lesson will demonstrate the 860 to 865 turn-around process for JC Penney and Target DVS. JC Penney only requires that you to send an 865...
Fri, 22 May, 2015 at 3:40 PM
Receiving EDI Data and Sending Functional Acknowledgments
This lesson will show you step by step how to receive EDI Data and send Functional Acknowledgments. Open the File Navigator ...
Fri, 22 May, 2015 at 3:41 PM
Acknowledgment Alerts
This lesson will illustrate the process of adding a new command to the unattended operation scheduler to generate an alert email when inbound...
Fri, 22 May, 2015 at 3:43 PM
Matching Items and Importing Invoices from QuickBooks
The following steps outline the process of matching Items and Importing Invoices from QuickBooks into EDI Engine. From the Document Nav...
Fri, 22 May, 2015 at 3:44 PM
Document Navigator Introduction
This lesson will introduce you to the Document Navigator and show you step by step how to view, print, process, archive, and unarchive docume...
Fri, 22 May, 2015 at 3:44 PM
Checking Logs
This lesson will introduce you to the various logs generated by EDI Engine and show you how to transmit important information to our technica...
Fri, 22 May, 2015 at 3:44 PM
Reports
EDI Engine is equipped with three reports, the Transmission Summary Report, Reconciliation of Functional Acknowledgments, and Management Repo...
Fri, 22 May, 2015 at 3:45 PM
Unknowns in the File Navigator
Unknown files in the File Navigator may be a result of a new trading partner that is not setup, a new transaction set received, incorrect IDs (test...
Fri, 22 May, 2015 at 3:45 PM
E-mail Connectivity
This lesson will show you how to edit your e-mail notification settings and send a test e-mail. From the menu bar, open EDI > Set...
Thu, 21 May, 2015 at 2:28 PM